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APPLICATION AND SYSTEM PERFORMANCE MONITORING |
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Mission-critical applications support a business’ most basic functions. When
mission-critical applications (i.e. email, help desk applications, order entry
systems, billing applications, sales management tools, and inventory management
for manufacturers) go offline, the company essentially grinds to a
halt. The importance of safeguarding these fundamental resources is self-
explanatory. Monitoring of mission-critical applications and infrastructural
components leads directly to a better service and a better return on
IT investments.
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Mapping Infrastructure Components
Mapping critical business transactions across
supporting infra-structure components is the
basis of monitoring. We use automated tools for
discovering components and applications and
provide topological insights into the path of
transactions across the network itself,
operating systems, web servers, applications
servers, and database servers.
This provides the detailed information on the
network, application, and systems layers of the
infrastructure for the time it takes between the
end user typing in their request, until the
resulting data appears on their computer screen.
Network and systems performance and availability
data provide important insight into the
infrastructure. The application profile includes
critical detail about performance of the
application, which clients and servers are the
biggest users of the application, and when it
consumes the most network resources. Each data
point on the profile chart is a hot button where
users can drill down into the details for a
specific time interval.
Managing transactions is monitoring their
behaviour. We can assist your IT team and
business managers in determining the appro-priate
types of transactions to monitor and the
importance of each. eCommerce and other
web-based external customer facing systems will
typically need to be available at least 99% or
more of the time. Most web-based systems tend to
be highly distributed and thus more difficult to
track transactions.
Whether outsourced or in-house managed,
performance monitoring of their IT systems
allows companies improving application service
and end-user satisfaction.
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The Solution
IPCS Group offers proactive measures to ensure your enterprise is
up and running 24x7. We offer Service Level
Agreements for monitoring according to your
needs and budget.
To make it easy for you and your IT team IPCS Group
can develop and provide summarized views, or
single screen dash boards, of your system under
monitoring that gives you a snapshot view of
your system at one glance and lets you control
all your internal and external service level.
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